SkadiBet Privacy Policy

At SkadiBet, we respect your privacy and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit skadibet.com or use our services. By creating an account with SkadiBet casino, you confirm that you have read, understood, and agree to the practices described below.

Who We Are

SkadiBet is owned and operated by 3-102-943191 SRL, a company registered in Costa Rica under registration number 3-102-943191. We primarily serve players in the United Kingdom, the Netherlands, and the euro area, offering our platform in English and Dutch. Throughout this document, "we," "our," and "us" refer to the operator of SkadiBet, and "you" refers to the player or visitor using our site.

Information We Collect

When you register for a SkadiBet account or browse skadibet.com, we may collect several categories of information to provide and improve our services.

• We collect registration details such as your name, date of birth, email address, phone number, and country of residence.
• We gather identification documents, payment system records, and proof of address when conducting KYC verification, which may include documents in Latin or Cyrillic script.
• We may request video verification or documentation confirming the source of funds in certain circumstances.
• We track your gaming activity, including deposits, withdrawals, wagering history, and bonus usage, to maintain accurate account records.
• We automatically collect technical data, including your IP address, device type, browser information, and session logs, which helps us detect overlapping accounts and prevent fraud.
• We record communications you have with our customer support team via live chat or email.

Payment Information

Our payment processing covers Visa, Mastercard, bank transfer, and cryptocurrencies including Bitcoin, Ethereum, Litecoin, Dogecoin, and USDT. We do not accept third-party payments, and we collect only the information necessary to process your deposits and withdrawals securely. We never store full card details on our own servers; this information is handled by our certified payment partners.

How We Use Your Data

We at SkadiBet use your personal information for legitimate business purposes connected to operating our casino and ensuring compliance with applicable regulations.

• We use your data to verify your identity and age before allowing deposits or withdrawals.
• We process your information to manage your account, process transactions, and resolve disputes.
• We use your activity data to calculate bonus eligibility, wagering progress, and cashback under our Loyalty Program and VIP Club.
• We analyze gameplay patterns to detect suspicious behavior, prevent money laundering, and protect against fraud.
• We may contact you with promotional offers, such as our Welcome bonus or reload promotions, unless you opt out.
• We use technical data to maintain the security and functionality of our desktop, mobile browser, and progressive web app versions.

Legal Basis for Processing

We process your data based on several legal grounds, including the performance of our contract with you, compliance with our legal and regulatory obligations, our legitimate interests in preventing fraud and securing our platform, and, where applicable, your consent for marketing communications. You may withdraw consent for marketing at any time without affecting the processing necessary for your account operation.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share information with trusted partners who help us operate SkadiBet casino effectively.

• We share data with payment providers to process deposits and withdrawals across Visa, Mastercard, bank transfer, and cryptocurrency channels.
• We share information with identity verification providers to complete KYC checks.
• We may disclose data to regulatory authorities, law enforcement, or courts when legally required.
• We work with Avis Partners, our affiliate programme, which may receive limited data relevant to tracking referrals, but never your sensitive financial details.
• We may share information with game providers such as KA Gaming, BGaming, Evoplay, and other partners strictly for the purpose of enabling gameplay functionality.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting our legal, accounting, and regulatory obligations. Transaction records, KYC documents, and communication logs are typically retained for a period required by anti-money laundering regulations, even after you close your account with us.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data, and we are committed to honoring them.

• You have the right to request access to the personal data we hold about you.
• You may ask us to correct inaccurate or incomplete information.
• You can request deletion of your data, subject to our legal retention obligations.
• You may object to or restrict certain types of processing, including marketing communications.
• You have the right to request a copy of your data in a portable format.
• You may lodge a complaint with your local data protection authority if you believe we have mishandled your information.

Cookies and Tracking Technologies

We use cookies and similar technologies on skadibet.com to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage cookie settings through your browser, although disabling certain cookies may affect site functionality. For more detailed information, please refer to our separate Cookie Policy.

Data Security

We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our security protocols include encryption, secure servers, and restricted access controls. Despite these measures, no method of data transmission over the internet is completely secure, and we encourage you to use strong VjVfh&q9%$kQew_7s and safeguard your login credentials.

VPN Usage and Account Integrity

By using SkadiBet, you confirm that you are not using a VPN or similar service to mask your true location. We monitor IP addresses to detect overlapping accounts, and any such activity may result in the confiscation of funds. This measure helps us maintain fair play and comply with our restricted countries policy, which currently includes jurisdictions such as Bangladesh, Bulgaria, Indonesia, Poland, and the United States, among others.

International Data Transfers

As SkadiBet operates internationally, your data may be transferred to and processed in countries outside your country of residence, including Costa Rica, where our parent company is registered. We take appropriate steps to ensure that any such transfers comply with applicable data protection laws and that your information remains protected to a standard consistent with this policy.

Children's Privacy

SkadiBet casino is intended strictly for adults who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected information from an underage individual, we will take immediate steps to delete such data and close the associated account.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this page periodically. Continued use of SkadiBet after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise any of your rights, please reach out to our support team via live chat, available 24/7, or by emailing [email protected]. We are here to address your concerns promptly and transparently.